​Adetiq are experts in document and data processing offering unique UK based bespoke back office outsourcing solutions to meet the needs of our clients

SMART PEOPLE | SMART TECH | SMART OUTCOMES

UK’s Leading Business Process Outsourcing (BPO), Back Office and Document & Data Processing Services

Is your business struggling with time-consuming, costly, or complex document, data or back office processing tasks?

Free up your team’s time and reduce costs by outsourcing to Adetiq, the UK’s trusted Business Process Outsourcing (BPO) provider for data, document and back office processing.

With over 50 years of experience, we combine the best technology with highly skilled professionals to deliver a hybrid approach that ensures accuracy, efficiency, and cost-effectiveness.

Document & Data Processing
We specialise in manual data entry and automated data capture for:

• Application Forms
• Surveys & Feedback Forms
• Keep-in-Touch Cards
• Competitions & Prize Draws
• Reports, Lists & Books
• Large-Scale Data Entry Projects

Using a blend of cutting-edge technology and skilled professionals, we develop a bespoke hybrid solution tailored to your business needs.

Customer Helpline & Call Centre Services
Need help handling customer interactions? We offer inbound and outbound call centre solutions, ensuring seamless communication with your customers.

Back Office BPO Outsourcing
Focus on your core business while we handle essential back-office administrative tasks, such as:

• Data Processing & Management
• Document Digitisation & Archiving
• Finance & Invoice Processing
• Customer Service & Support
• Temporary Back Office Support

Facing an unexpected backlog or short-term administrative challenge? Our temporary back-office team can step in to provide expert support when you need it most.

Data Management & Transformation
With 50+ years of experience, Adetiq offers:

• Data Migration & Cleansing
• Data Normalisation & Mapping
• Data Transformation & Integration

A Trusted, Secure, and Compliant Service
At Adetiq, security and compliance are at the heart of everything we do. We are:

• ISO 27001 Certified – Information Security Management
• ISO 9001 Certified – Quality Management
• BS 10008 Compliant – Legal Admissibility of Electronic Information
• Cyber Essentials Certified – Robust Cybersecurity Measures
• UK GDPR Compliant – Full Data Protection Compliance

Why Choose Adetiq?

• 50+ Years of Experience in data & document processing
• Fully Certified & Secure BPO Solutions ISO27001, ISO9001, BS10008, Cyber Essentials, ICO Registered, UK GDPR complaint
• Bespoke Hybrid Approach using technology & skilled professionals
• Scalable & Cost-Effective Services to suit your needs

If your business needs expert document and data processing, call centre support, or back-office outsourcing, contact Adetiq today to see how we can help streamline your operations.

our services

Fulfilment Transformed from 35 to 2 Days
National Education Provider

Time To Access Vital Data Improved by 30%
Healthcare Trust​

Data Accuracy Improved by 40%
Major Public Body​

Processing Times Improved by 93%
Top UK Law Firm

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Adetiq services

50+ YEARS EXPERIENCE | FULLY UK BASED | TAILORED TO YOU

DATA CAPTURE SERVICES

DATA CAPTURE
With over 50 years of experience, our in-house UK data entry team can manually key your data, whether from image or hard copy, with industry leading speed and accuracy.

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ONLINE DATA SCRAPING

ONLINE DATA SCRAPING
Remove the hassle and pain of pulling large amounts of data from the internet with our web scraping and data mining services.

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TELEPHONE & VOICE SERVICES

TELEPHONE & VOICE SERVICES
Do you require a helpline or call centre, regardless of size, complexity and longevity, find out what our Adetiq call centre outsourcing services we can offer

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DOCUMENT SCANNING SERVICES

DOCUMENT SCANNING & DIGITISATION
Quickly digitise, archive and clear out your paper documents or records with our quick and cost-effective scanning services, giving you immediate access to your documents anytime and anywhere for remote working.

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BACK OFFICE OUTSOURCING

BACK OFFICE OUTSOURCING
If you have a back office process you would like to outsource then find out what we can do for you.​

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DATABASE MIGRATION SERVICES

DATABASE MIGRATION SERVICES
We provide a series of highly secure, end-to-end data transformation services for wide ranging requirements.

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DATABASE & SYSTEMS MANAGEMENT

DATABASE & SYSTEMS MANAGEMENT
Keeping your database populated with up to date and accurate information often feels like an uphill battle. But with our Database & Systems Management services you can take the hassle out of maintaining clean and current data.

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EMAILS & TEXTS

EMAILS & TEXTS
​Outsource your Email and Text Campaigns with our fully managed outsourcing services

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DIGITAL MAILROOM OUTSOURCING

DIGITAL MAILROOM
Outsourcing the digitisation of your mailroom as part of your digital transformation strategy reduces costs, improves efficiency and enables your team to remotely work effectively from anywhere.

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Clients we support

MULTI-NATIONALS | SMES | GOVERNMENT | EDUCATION

case studies

Why choose us

SAVE TIME | SAVE MONEY | BE MORE PRODUCTIVE

Adetiq are rated ‘Best Value Service Provider’ by the Global Sourcing Association. We take our clients most complex document and data processing issues and deliver back the right data, in the right format, at a cost to meet all our clients’ objectives.

why adetiq

Don't just take our word for it

CLIENT TESTIMONIALS

Communications Manager
The Hummingbird Bakery

Adetiq is a highly professional organisation that lives up to its promises and delivers a quality service. Turnaround time, accuracy and value for money were excellent and I would have no hesitation in recommending Adetiq's services.
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Brand Manager – Easter
Lindt & Sprüngli (UK) LTD

Adetiq were great at handling the data capture from our consumer promotions, they were efficient, professional and easy to deal with. I would highly recommend them.
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Liz Earle

Adetiq very professionally and accurately data capture interest from ‘potential’ customers for Liz Earle. This has enabled us to significantly increase our sales conversion through engaging follow up communications.
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Naval and Military Press

​Adetiq has worked closely with us over the past 10 years in the facsimile reproduction of over 1,500 rare books and without their expertise in the field of scanning this feat of publishing would not have been possible.
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City and Guilds

For over 25 years Adetiq Ltd have provided us a range of data capture services, consultancy, support and guidance. Their expertise and attention to detail have enabled us to adapt in a rapidly changing marketplace finding accurate and cost-effective solutions. They are still a first port of call for me on such matters especially when challenges present themselves needing a more innovative approach to the norm.

Onefile

The team at Adetiq has helped us out a lot and we’ve really enjoyed working with them. They’re good communicators and are always very professional and polite. The data we handle can be quite complex, but Adetiq demonstrate high attention to detail when inputting data and always ensure information is accurate. If we have any changes, they’re always very flexible and willing to take on new challenges.

Graduate Recruitment Bureau

Adetiq have provided a solid and professional service for us and our data capture requirements. The turnaround time is impressive and it allows us to focus our time on growth rather than admin.

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Head of International Operations
Elavon

Adetiq are experts in their field and have been working with us since 2005. Their accuracy and expertise has given us the confidence such that they have now become our UK document processing centre. Adetiq have been brilliant at responding to our rapidly changing document processing requirements, and the professional, flexible document processing services provided by Adetiq helped to make possible Elavon’s phenomenal growth in the UK.

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