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Improve productivity and customer retention with document digitisation

14/1/2025

Document digitisation transforms paper documents into useful, accessible and browsable information.

If you still conduct business on paper, you could be limiting your team's productivity, reducing customer satisfaction and overspending on labour hours.

Plus, what happens if that paper gets lost or damaged? The information becomes irretrievable, which could have a detrimental impact on your business, not to mention GDPR implications.

Having digital, real-time access to this information is essential. That’s where document digitation services come in.

In this article, we’re going to talk through the benefits of document digitisation and how it can transform your day-to-day operations.

The benefits of document digitisation

Security and GDPR

With paper documents, you leave yourself exposed to compliance and privacy issues

Paper/documents that are lost, destroyed or stolen can lead to potential fines and lawsuits. This is a particular problem if your staff are expected to carry around documents with them.

Having these documents digitised saves your company, and your team, a lot of stress. Documents can be password-protected and remotely accessed, protecting data security.

Customer retention

Digitised documents allow for faster (and more accurate) access to information, leading to faster customer service response times. This can improve customer satisfaction and retention.

Staff productivity

Employees can spend less time searching for physical documents, instead having instant access to the information they need, exactly when they need it. This frees up more time for them to focus on higher-value tasks.

Space saving

Stored documents take up huge amounts of room, whether they’re in filing cabinets or archive rooms. In contrast, digital documents take up virtually no space. Digitising your documents can free up more square footage in your business premises, so you can grow or downsize to save on rent.

Adetiq’s document digitisation services

If you’re looking for document digitisation services, we can help. Using the latest scanning and OCR technologies, we can digitise your documents to the highest standard. All of your documents and/or images will be safely, sensitively and securely stored at our processing house in the UK before they are scanned.

We combine specialist document scanning technology and over 50 years of experience, ensuring your documents are scanned to the best standard possible.

Speak to our team

Get in touch to speak to our experts and find out how we can help you. We’ll go through your specific requirements to suggest the most effective way of digitising your documents.

Data Processing Outsourcing: How It Can Benefit Your Business

11/12/2024

Data processing is essential for organising, analysing and validating data. However, this task can put pressure on internal teams, which could result in oversights or costly mistakes.

Outsourcing could be the answer if your company struggles to handle data processing loads. In this article, we’ll talk about data processing outsourcing and the benefits it could offer your company.

What is Data Processing?

Put simply, data processing is the methodical handling of raw data. Data processing turns masses of information into meaningful, organised information.

This happens through a combination of gathering, cleaning, organising, analysing and storing. Once data has been processed correctly, businesses are able to make accurate, informed decisions, based on valid and valuable insights.

Types of Data Processing

Data Cleansing
Using incorrect data could be costing your business. Whether that’s invalid phone numbers, out-of-date addresses or junk email addresses, dirty data can be incredibly costly.

Data cleansing is a type of data processing that identifies incomplete, inaccurate or improperly formatted values. After this process, you end up with clean and usable data sets.

Data Validation
Data validation goes hand-in-hand with data cleansing. Data validation ensures data is accurate and of good quality.

In automated systems, data is usually entered with minimal human supervision. So, it’s important to ensure it meets certain quality standards before it’s used. For example, this might involve checking numeric cells only contain numeric values, or, ensuring dates are formatted correctly.

Data Due Diligence

Data due diligence involves checking information such as customer/client/contractor data, ensuring it is up-to-date and compliant. If missing information is detected, data processors would need to reach out to contacts to fill in the gaps.

Data due diligence might also look for:

Ensuring contractors hold the correct qualifications and insurance
Anti-money laundering
GDPR compliance, removing data that has passed the storage date

Outsourcing Data Processing

All of these tasks take time and impeccable attention to detail. Often, companies find this is too large of a task for internal teams, so outsourcing becomes an option.

Data processing outsourcing companies are external experts when it comes to cleansing, validation and due diligence. By leaving data processing to an outsourced company, your team can spend more time focussing on the roles they do best.

The Benefits of Outsourcing Data Processing

Cost savings: You can reduce the overhead costs associated with hiring an internal team to do this. Plus, once your data has been properly processed, you’ll be able to make more informed decisions based on real insights.
Better storage: Processed data is easier to store and manage.
Improved accuracy: Outsourced data processing companies use advanced tools and technologies, combined with real human input, to process data, resulting in incredibly accurate outcomes.
Informed reporting: Once your data has been accurately processed, you can level up your reporting. Processed data will be in the exact format you need it, empowering your analytics team to interpret it correctly.

Adetiq Data Processing Outsourcing

At Adetiq, we offer UK-based data processing support. Our bespoke services offer the perfect solution to your data processing challenges.

If your company has data that is difficult or expensive to manage, get in touch now to find out more about how we can help you.

Improve productivity and customer retention with document digitisation

Data Processing Outsourcing: How It Can Benefit Your Business

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