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Blog

Improve productivity and customer retention with document digitisation

14/1/2025

 
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Document digitisation transforms paper documents into useful, accessible and browsable information.

If you still conduct business on paper, you could be limiting your team's productivity, reducing customer satisfaction and overspending on labour hours.

Plus, what happens if that paper gets lost or damaged? The information becomes irretrievable, which could have a detrimental impact on your business, not to mention GDPR implications.

Having digital, real-time access to this information is essential. That’s where document digitation services come in.

In this article, we’re going to talk through the benefits of document digitisation and how it can transform your day-to-day operations.

The benefits of document digitisation

Security and GDPR

With paper documents, you leave yourself exposed to compliance and privacy issues

Paper/documents that are lost, destroyed or stolen can lead to potential fines and lawsuits. This is a particular problem if your staff are expected to carry around documents with them.

Having these documents digitised saves your company, and your team, a lot of stress. Documents can be password-protected and remotely accessed, protecting data security.

Customer retention

Digitised documents allow for faster (and more accurate) access to information, leading to faster customer service response times. This can improve customer satisfaction and retention.

Staff productivity

Employees can spend less time searching for physical documents, instead having instant access to the information they need, exactly when they need it. This frees up more time for them to focus on higher-value tasks.

Space saving

Stored documents take up huge amounts of room, whether they’re in filing cabinets or archive rooms. In contrast, digital documents take up virtually no space. Digitising your documents can free up more square footage in your business premises, so you can grow or downsize to save on rent.

Adetiq’s document digitisation services

If you’re looking for document digitisation services, we can help. Using the latest scanning and OCR technologies, we can digitise your documents to the highest standard. All of your documents and/or images will be safely, sensitively and securely stored at our processing house in the UK before they are scanned.

We combine specialist document scanning technology and over 50 years of experience, ensuring your documents are scanned to the best standard possible.

Speak to our team

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Get in touch to speak to our experts and find out how we can help you. We’ll go through your specific requirements to suggest the most effective way of digitising your documents.




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