CLIENT CASE STUDIES

As their business grew, Kings Court Trust wanted to maximise resources and focus their experienced in-house staff on the knowledge based tasks that they are trained and qualified for, rather than spending time on the labour intensive administration associated with entering data into their systems. Given the many and varied documents from which data has to be accurately captured, Kings Court Trust were keen to employ a company with a long standing history and culture in Document Process Outsourcing, who could offer both advice and implementation services. ​

Kings Court Trust securely send various spreadsheet and PDF documents to Adetiq, who firstly apply a quality control checking process. Adetiq then capture the data contained within the documents directly into the Kings Court Trust system, for which Kings Court Trust has permitted Adetiq access. Once the data has been accurately entered into the system, letters and records are automatically generated as a result and the Kings Court Trust specialists are then quickly able to administer the associated estate. Adetiq has a flexible approach, which can be tailored according to the needs of our clients. Whilst we have our own secure, bespoke data entry system – for Kings Court Trust, a more efficient process was devised by permitting the Adetiq team direct access to the internal systems which allows for the auto-generation of documents. This enables Adetiq to truly be an extension of the Kings Court Team and creates a highly efficient process.

City & Guilds is a world leading vocational education organisation, developing qualifications across a variety of sectors that meet the needs of today’s workplace, and help individuals develop their talents and abilities for future career progression. The qualifications are delivered in more than 10,000 training centres across the world and are widely recognised and respected by employers.

Along with most organisations today Xeretec maintain a keen eye on productivity, and in order to ensure maximum productivity from their internal workforce, aim to ensure that all personnel are kept focused on the key business objectives. Xeretec’s range of products and services mean that there is a complex finance and accounting process, which weaves the different services offered together. Xeretec found that due to the complexity, it was easy for items and invoices to be missed, With this in mind, Xeretec took the decision to outsource the labour intensive administration associated with the finance and accounting function and sort to find a partner to process the invoices efficiently and accurately.

Adetiq handles the data entry and processing of the inbound and outbound invoices on behalf of Xeretec. Using an efficient, secure data entry system Adetiq offers Xeretec a cost effective, outsourced solution which also correlates the inbound and outbound invoices ensuring that all invoices are listed correctly and that no invoices are missed improving the productivity of Xeretec and reducing losses. Adetiq are also one of the only data entry companies based in the UK to be PCI DSS compliant to the highest degree and therefore, able to process the financial data in a secure environment. Adetiq also process all physical paper based documents, into a digitised electronic archive for the Xeretec finance and account team. This has not only enabled Xeretec to access their financial records quickly and easily, but also freed up valuable office space which would otherwise be used for storage of the physical documents.