Our UK Contact Call Centre service delivers UK based personnel who are highly experienced at handling customer queries in real-time, ensuring  your customers receive the most responsive, helpful service from you.

Our team will monitor phone lines, multiple email inboxes, live chat/website assistants, social media channels and even your mailbox for queries or requests to provide helpful, instant assistance from your brand without burdening your team with the reactive nature of handling customer interactions. Streamlined processes framed by Service Level Agreements help to alleviate the unnecessary cost of handling customer contact internally, enabling your staff to focus on the core function of your business.

Our services include :

• Inbound and outbound telephone call handling service
• Email monitoring service
• Live Chat/Web Chat monitoring service
• Social Media monitoring service
• White Mail handling

If you have an inbound communications channel you would like to be monitored then please call us and see how we can help you.

Highly Experienced Staff

Our contact centre personnel are highly experienced at handling customer interactions, ensuring that your customers receive the most responsive and helpful service from you.

Technology

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We keep up to date with all the latest technology and software so you don’t have to!


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Strict SLAs In Place
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Service Level Agreements ensure that all customer correspondence is responded within a specified timeframe which helps to increase your customer satisfaction.

Why choose us?

ONSHORE
With our offices in Brighton, we welcome you to come and meet the team who will be providing the support service.

WE CARE
We care about the quality of our service and guarantee our staff will handle your customer queries in a personable and professional manner.

Speak to our team

Get in touch and speak to our experts to find out how we can help; we’ll go through your specific requirements and suggest the most effective methods to handling your communications requirement in the most cost and time efficient manner.​

get in touch