Over the past 45 years Adetiq has worked extensively alongside personnel at a range of major BPO and ITO providers, to assist with specific document, data and back office processing challenges. As a specialist in the DPO (Document & Data Process Outsourcing) industry, Adetiq is perfectly established to handle any data capture, document scanning, document processing or administrative aspect of a contract which may prove problematic for a BPO enterprise or an ITO systems provider to handle in-house.
As you'll know most BPO and ITO contracts consist of wide ranging high and low value aspects, and always include the handling of documents and/or data at some stage. For many BPO and ITO solution providers, administration intensive processing or paper document processing requirements can be a tricky aspect, particularly in the scenarios of;
- There is difficult data that cannot be automated through systems
- Data needs to be extracted from paper based records and forms
- Where manual verification is required
- Processing is required to be on-shore in the UK
- A high level of data security is required
As the UK based industry leader in the document and data processing industry, and having been established for over 45 years, we're perfectly placed to handle precisely the document and data processing that often proves to be a challenge with large BPO/ITO contracts. We work in partnership with BPO enterprises and ITO solution providers as an extension of their internal workforce to process data and documents relating to any outsourcing contract.
The strategy team at Adetiq can provide advice and guidance relating to the most time and cost effective processing methods and help to devise pitch, tender and presentation materials relating to the requirements. Once the contract has successfully been procured, Adetiq will produce a comprehensive implementation plan and provide best practice operational deployment throughout the lifespan of the contract.
On-Shore UK Data & Document Processing
Increasingly BPO and ITO contracts can stipulate that certain aspects of data must be kept on-shore in the UK or within EMEA, which can often be tricky for large BPO / ITO providers due to the largely off-shore nature of outsourcing. Adetiq partner with BPO / ITO providers to offer the on-shore capabilities required for any on-shore processing stipulations.
Cost Effective Processing Solutions
We've refined our document and data processing solutions over the past 45 years, and have the technology and expertise in place to offer cost and time effective processing services to support large BPO / ITO organisations as an extension of the in-house team. Our business is agile to be able to take on any data or document processing requirements, providing a cost efficient solution for our clients, and their client.
Experts in Data Capture & Document Processing
Our team consists of both highly experienced document and data processors as well as strategic advisors with many years of industry experience who are able to offer practical advice and guidance with regard to specifically outsourcing adminstrative functions, or document and data outsourcing. Our strategic advisors are available for consultation and will happily sit on your project team to assist with formulating the best possible processing solution for your client.
Our BPO / ITO provider partnerships are an important aspect of our business, and we are committed to offering the best processing solutions and the highest quality output in the most cost and time efficient manner. We're happy to work to specific SLAs, and to sign any NDA as required.
Give us a call to discuss your processing requirements or to find out more about Adetiq and our process outsourcing services.
Document and Data Security
It is important to remember not to be complacent with your data. Your data provides your business with a competitive advantage and has intrinsic value to your competitors and unscrupulous individuals. Treat your data with the highest degree of security. Data and document security is at the heart of our business and as such we are PCI DSS compliant to the highest degree and ICO Data Protection Act Registered. This means that there are stringent controls in place to guarantee the security of your data and documents whilst they are with us. All of our business practices are audited by third parties annually to ensure that we can continue to provide you with the assurance of the highest level of data security for your business data. Visit our document and data security page to find out more.
Data Industry Accreditations
In an industry that can be daunting for many, we're committed to best practice in outsourcing, and as such we're proud to be working with industry leading publications and associations. Visit our accreditations page to find out more.
If you are unsure of any of the terms used, we have created a handy glossary to help.