Industry Services

Utilities

Data capture of rates enables effective price comparison.

Our Services
Document Processing & Management Virtual Mailroom & Contact Centre Data Extraction, Capture & Data Entry Database & Systems Management Data Transformation & Validation Business Automation Services

Data Capture, Scanning & BPO for the Utilities industry

At Adetiq, we work with a range of personnel from the utilities industry and understand the large volumes of documents and data you need to process, and the necessary security levels required to handle the data and documents associated with your customers.

Our specialist data processing services are perfectly tailored to the utilities industry, and include application processing, price comparison, meter reading data entry as well as part and component data logging.  Our data processing services can be tailored to the precise needs of your business; our team will work in consultation with you drawing upon experience from across the industry to devise the most effective process flow according to the specific needs of your business.

 

Application Processing

Utilities application processingOur specialist team are highly versed at processing applications for utilities products and the customer data associated with the level of applications.  Our team are experienced and flexible according to your needs and the bespoke requirements you have for processing your applications.  We understand that you will have specific requirements that relate to the processing of your product applications, and therefore we will work with you to completely understand your needs and tailor a solution accordingly.

Our enhanced processing solutions have resulted in significant time and resource savings for many of our clients, and has allowed internal personnel to focus on higher value tasks, rather than being absorbed by time consuming yet essential administration.

 

Meter Data Entry & Logging

Whether it's for customer billing or for business intelligence, our team are able to log meter data from raw sources into a consistent and streamlined dataset, ready for effective import into your system.  When it comes to meter readings, we understand that accuracy is paramount which is why our technology and processes have been developed to ensure the highest degree of accuracy, with extensive qMeter data processinguality control measures. 

 

Supporting Smart Meters

With the introduction of Smart Meters, and the mandate that every home in the UK should be installed with Smart Meters by 2020, there is undoubtedly a lot of work to do over the coming years.  Adetiq is able to support utilities companies in meeting this target by effectively capturing, processing and managing the data relating to each old and replacement meter, enabling our utilities customers to focus on the important task of installing the new meters.  Should this be of interest, call us on 01273 202006 to discuss your requirements and for a no obligation consultation.


Partnership Approach

Our client partnerships are an important aspect of our business, and we are committed to offering the very best processing solutions, in the securest environment and provide the highest quality output. For many of our clients we work as an extension of the in-house team and have multiple SLAs to guarantee service levels, and we will be happy to sign any NDA as required.

 

Data Security

Data and document securityIt is important to remember not to be complacent with your data. Your data provides your business with a competitive advantage and has intrinsic value to your competitors and unscrupulous individuals. Treat your data with the highest degree of security. Data and document security is at the heart of our business and as such we are PCI DSS compliant to the highest degree and ICO Data Protection Act Registered. This means that there are stringent controls in place to guarantee the security of your data and documents whilst they are with us. All of our business practices are audited by third parties annually to ensure that we can continue to provide you with the assurance of the highest level of data security for your business data. Visit our document and data security page to find out more.

 

Industry Accreditations

In an industry that can be daunting for many, we're committed to best practice in outsourcing, and as such we're proud to be working with industry leading publications and associations. Visit our accreditations page to find out more.

If you are unsure of any of the terms used, we have created a handy glossary to help

Not what you need?

Take a look at our other services or contact us and we’ll create a bespoke solution for you.

View our general industry services

Contact Us

Contact Us

Just fill in our online form (don't forget to include your email) and one of the team will be in touch to discuss how we can help.

logo name © Adetiq Ltd 2017