Who we work with

We work with a range of businesses, from large multi-nationals to Small –Medium Enterprises, local and central Government to Educational establishments. We pride ourselves on being able to deliver value across all sectors and verticals.

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CLIENT TESTIMONIALS

From those who trust us as their partner to reduce administrative workload and deliver cost savings...

Communications Manager
The Hummingbird Bakery

Adetiq is a highly professional organisation that lives up to its promises and delivers a quality service. Turnaround time, accuracy and value for money were excellent and I would have no hesitation in recommending Adetiq's services.

Brand Manager – Easter
Lindt & Sprüngli (UK) LTD

Adetiq were great at handling the data capture from our consumer promotions, they were efficient, professional and easy to deal with. I would highly recommend them.

Liz Earle

Adetiq very professionally and accurately data capture interest from ‘potential’ customers for Liz Earle. This has enabled us to significantly increase our sales conversion through engaging follow up communications.

Naval and Military Press

Adetiq has worked closely with us over the past 10 years in the facsimile reproduction of over 1,500 rare books and without their expertise in the field of scanning this feat of publishing would not have been possible.

City and Guilds

For over 25 years Adetiq Ltd have provided us a range of data capture services, consultancy, support and guidance. Their expertise and attention to detail have enabled us to adapt in a rapidly changing marketplace finding accurate and cost-effective solutions. They are still a first port of call for me on such matters especially when challenges present themselves needing a more innovative approach to the norm.

Onefile

The team at Adetiq has helped us out a lot and we’ve really enjoyed working with them. They’re good communicators and are always very professional and polite. The data we handle can be quite complex, but Adetiq demonstrate high attention to detail when inputting data and always ensure information is accurate. If we have any changes, they’re always very flexible and willing to take on new challenges.

Graduate Recruitment Bureau

Adetiq have provided a solid and professional service for us and our data capture requirements. The turnaround time is impressive and it allows us to focus our time on growth rather than admin.

Head of International Operations
Elavon

Adetiq are experts in their field and have been working with us since 2005. Their accuracy and expertise has given us the confidence such that they have now become our UK document processing centre. Adetiq have been brilliant at responding to our rapidly changing document processing requirements, and the professional, flexible document processing services provided by Adetiq helped to make possible Elavon’s phenomenal growth in the UK.

Data Team Manager
National Centre for Social Research

As Britain’s leading centre for independent social research, we collaborate with document and data experts Adetiq to capture research surveys securely, accurately and on time. Adetiq are a reliable extension of our team, working proactively with our data analysists to provide efficiency through their mailroom services and high quality data capture that best supports our delivery of relevant and robust research.

Head of Operational Support
New Medical Systems Ltd.

Adetiq provide capture of Patient Feedback Forms for our Newmedica network of eye clinics and surgical centres across England. Adetiq’s mailroom and data capture service supports our commitment to deliver personal patient care, as we are able to collate feedback accurately, swiftly and securely. Their service continues to support our growth and their collaboration and responsiveness has been invaluable.

Head of Product
 Accurate, Vero Screening Limited

​Vero Screening is a UK-based supplier of screening services that provides expert knowledge and world-class service for clients in 200+ countries. Adetiq provide us with a bespoke data capture service, which delivers secure, timely and accurate processing of DBS and DISCO certificates. Adetiq spent time fully understanding our requirements and delivered the implementation seamlessly, ensuring continuity or service for our clients. Their scalable service supports our continued growth, and their collaboration supports us in our vision, to deliver outstanding employment screening services and solutions which mitigate client risk, and promote high levels of candidate engagement.” Head of Product, Vero.

National Head of Public Partnerships •RDN Coordinating Centre (RDNCC)•NIHR Research Delivery Network (RDN)
National Institute for Health and Care Research​

The National Institute for Health Research (NIHR) represents the health research system in which the NHS supports outstanding individuals, working in world-class facilities, conducting leading-edge research focused on the needs of patients and the public. Adetiq provides secure data capture of research participant feedback forms on behalf of the NIHR’s Clinical Research Network Coordinating Centre (CRNCC) and regional Local Clinical Research Networks in England. We have found Adetiq’s service to be secure, reliable and timely, and we are able to focus on insights from this data in regard to safeguarding and performance. Adetiq’s team took time to fully understand our requirements and their team continues to proactively contribute to the continuous improvement of the data capture process.

Head of IT
Health Harmonie Limited

As an independent healthcare provider, working with the NHS to deliver community-based healthcare across England, we required a seamless and secure migration to our EMIS clinical platform. Adetiq provided dedicated support that worked closely with us to respond swiftly to the evolving needs of the migration, and we found the data cleansing and data transformation provided first rate.

Managing Director
L2P Enterprise Ltd

​Adetiq is our UK based data migration service provider and data processor. Their expert team securely, accurately and seamlessly transfer NHS data from legacy systems to the L2P suite of tools and provide ongoing data capture services.
 They have demonstrated an impressive ability to manage the unique demands of each project, including multiple competitors’ systems, delivering migrations on time and to the high standards of quality we require.
 As much as anything else, we have been really impressed by how quickly they have been able to ramp up additional resources whilst still maintaining an admirable level of quality and attention to detail.
 Adetiq has been instrumental in ensuring a pain-free transition from our competitors’ systems to L2P, thereby supporting our ongoing program of rapid growth.

Operations Manager
​Dental Referrals

We utilised Adetiq’s secure data capture services to migrate referral documents in various formats into our fully integrated referral management solution. Adetiq’s team streamlined the data capture process, delivering the data in the desired format and on time. They have made a significant and positive difference to the upload process and we were impressed by the level of customer service throughout. We are pleased to have Adetiq as a resource to support us in the continuous improvement of processes, as we continue to focus on improving patient experience whilst driving up the quality and outcomes of dental care. 

Deputy Director of Nursing & Quality
DHU Healthcare

DHU Healthcare is a not-for-profit community interest company that strives to provide compassionate, high-quality care for our patients. In response to a computer system outage that impacted 111 services across the country, we engaged Adetiq Ltd to securely digitise our physical Consultation forms for upload to our document management systems. Adetiq fully understood and delivered on our objectives to ensure the security, accuracy, and completeness of records. We found the service ran smoothly from beginning to end with excellent communication from Adetiq project management team, and all milestones were achieved on time.  The timely completion of the digitisation of records has helped us successfully deliver against our governance and compliance commitments. We are pleased to have Adetiq as a resource to support us in the continuous improvement of processes, as we continue to focus on supporting our people to deliver compassionate, high-quality patient care.

Data Protection Officer
Data Locator Group Limited

Adetiq provide accurate data capture of return mail for our marketing campaigns. Their timely and accurate service allows us to ensure our database is up-to-date in line with GDPR guidance, which supports our best-practice solutions to deliver ultimate data-driven marketing success. Their flexible resources support our growth and their communication during our collaboration has been excellent.

Managing Director
Treadstone Logistics

​Treadstone provide a secure dedicated collection service of completed Covid-19 testing kits from homes and companies across the UK to designated laboratories. Adetiq’s professional and friendly call centre deliver our collection booking service on behalf of our clients. With a focus on data accuracy, their reliable call centre supports us in delivering customer promises and improving the business performance of our clients.

Operations Manager
Network VEKA Ltd

To ensure the currency and accuracy of our Installer database, we engaged Adetiq to cleanse our data set and conduct a telephone and email survey. Our Adetiq Project Leader was excellent and quick to respond to our requests, with all data delivered on time. We were pleased with the response rate and the quality of the data, which now provides a strong foundation for our follow up activities.

Project Director
Traverse

We required a data capture partner to provide secure and accurate capture of consultation responses. Adetiq’s professional service provides us with the transparency and auditability necessary to achieve our goal to support evidence-based and inclusive decision making. Their focus on outcomes and cost effectiveness supports our growth and their communication during our partnership has been excellent.

Managing Editor
Wilmington plc

Adetiq have always risen to the challenges we have set them, and communication is quick, clear and concise, which keeps us confident that the work will be delivered accurately and on time.

Data and Evaluation Analyst
NEACO

We have been hugely impressed with the professional and timely service provided by Adetiq. They are always able to accommodate our requests and translate into ‘technical speak’ and make allowances for the peculiarities of the higher education sector. I’m delighted to recommend their services.

Director of Operations
BriteVox Limited

Adetiq have supported the work of our contracted marketing companies and brand ambassadors in the energy efficiency sector by providing a reliable and scalable insulation survey processing service. Adetiq took care to fully understand our needs and implementation of the service was swift and painless. The reliability and speed of their team has helped us achieve the timely conversion of leads, contributing to the continued success of the campaign.

Network Operations Manager
ValidPath

As a network of independent financial advisors, we required digital access to our commission statement records. Adetiq’s helpful and knowledgeable team fully understood our requirements and what we wished to achieve. The quality and accuracy of Adetiq’s scanning and indexing service provides us with the auditability we need and we have found our internal processes have been improved as a result of our collaboration.

Senior Project Manager
Urban Thinking

As a full-service urban impact agency, committed to integrity, inclusiveness and best practice, we have collaborated with data capture experts Adetiq to ensure the security, accuracy and completeness of consultation data. Adetiq provided us with high quality data capture of responses and their focus on integrity and outcomes, supported us in
gaining insight into stakeholder concerns, while responding intelligently and decisively to achieve the results we were looking for. Their knowledge and capabilities are an asset and the customer service from their personable team was excellent.

Cofounder and Director
Splitpin

As specialists in employee engagement survey programme management and delivery, we engaged Adetiq to capture data from physical surveys including foreign language transcription. Adetiq fully understood our objectives and the requirements of our client and delivery of the project was spot on. Communication was effective throughout and outputs punctual, supporting the timely delivery of the project. Adetiq services support us in our mission to take the pain out of survey processing, so organisations we work with are able to focus less on the functional and more on the game changing stuff.

Data and Systems Manager
Onebright

Adetiq worked with us to securely migrate record data to our clinical system Lumeon EMMA, ensuring the completeness and accuracy of discharge measures, case statuses and treatment cycles. Their expert team employed a logical and methodical approach, and we were amazed by their efficiency and attention to detail, as evidenced by their insightful queries. We cannot speak more highly of their professional and knowledgeable team. Adetiq have helped us progress in our mission, to build a new way to deliver mental healthcare for employees and their dependents around the world – investing in clinical expertise and technology solutions to deliver a complete mental healthcare service at scale.

Safeguarding Co-ordinator
Arundel & Brighton Diocesan Trust

Arundel & Brighton Diocesan Trust is committed to safeguarding as an integral part of the life and ministry of the Church. We engaged Adetiq to provide the secure digitisation of our safeguarding records, ensuring documents are digitally preserved to support processes and securing the integrity of each file to compliance regulations, whilst protecting confidentiality. We found Adetiq’s security and quality certified services fully satisfied our requirements , with the digitisation completed to the high standards required and documents returned in a timely fashion. The digitisation of our records and search functionalities will continue to support us in the effective delivery of our safeguarding services into the future.

Senior Research Associate,
Behaviour and Health Research Unit, University of Cambridge

The Behaviour and Health Research Unit adopted Adetiq to overcome the challenges of capturing data from a variety of sources and formats within the strict time constraints of our study. The proactive engagement of the Adetiq Project Leader made the service feel more like an extension of our own inhouse team. They asked relevant questions to ensure the particularities of the source data where fully understood and they brought subject knowledge to the task which was of great added value to the project. Communications were friendly and professional throughout and we found the team very accommodating of changes to our schedule, with data returned accurately and on time. Overall Adetiq’s service exceeded our expectations and we are pleased to have them as a resource to deliver against data capture challenges.

JSS Marketing Executive
Techtronic Industries EMEA

Adetiq provide us with online research on behalf of our Job Site Solutions team. They ensure the data is accurate, current and comprehensive, allowing us to further enrich the expert knowledge of our JSS executives. We have found their team professional and efficient throughout and their service allows us to invest the time to work side-by-side with real users to understand the demands of a constantly changing workplace and how we can best deliver solutions for a safer, more productive jobsite.

 
 
Regional Manager
The Ben Kinsella Trust

Our workshops educate young people on the dangers of knife crime and help them to make positive choices to stay safe. We engaged Adetiq to provide us with the secure data capture of our workshop questionnaires. We were impressed by how quickly Adetiq understood our requirements and delivered the service. Outsourcing our data capture to Adetiq helped us achieve a reduction in costs and quicker access to data for analysis.

Senior Evidence Officer
MS Society

Adetiq provided us with secure data capture of the My MS My Needs survey, the largest survey of people with MS in the UK. The data is invaluable for our campaigning work. Adetiq’s friendly team kept in close communication throughout and were flexible to accommodate our needs, delivering comprehensive and swift capture.

Direct Mail Manager
Sterling Solutions

Sterling is a full service creative and production agency. We engaged Adetiq to securely capture data from surveys we produce and distribute on behalf of our client. The knowledge and professionalism of their team supported us in providing an end-to-end service and delivered a stress-free and collaborative experience for our client.

Strategic Intelligence and Performance
Bristol City Council

Bristol City Council’s Quality of Life is an extensive annual resident’s survey providing indicators including measures of inequality, and is a core source of performance metrics and intelligence. Adetiq have provided us with the mail management and secure data capture of the Quality of Life survey. Their freepost management saved us administrative time and we were pleased with the swiftness and accuracy of data capture, which has allowed us to focus on our analysis.

Audit Manager
Parkinson’s UK

Adetiq have provided us with secure data capture over several years including capture of the Patient Reported Experience Measure (PREM) questionnaire. This forms part of the delivery of The UK Parkinson's Audit, in which we measure practice against evidence-based standards and patient feedback in a continuous cycle of improvement. Their collaboration and flexibility ensures projects run smoothly and the quality and timeliness of data capture has been excellent .

Director
The Researchery

Adetiq’s team provides us with data capture of charity accounts for analysis. Their team collaborates closely with us to ensure the completeness and accuracy of data, and we have been impressed by their handling of the complexities of the task. Their timely delivery of data supports us in our mission to provide an evidence base for a more informed, effective and impactful voluntary sector.

Study Co-ordinator
MRC Epidemiology Unit University of Cambridge, School of Clinical Medicine

Adetiq provided secure data capture of GLoW study questionnaires on behalf of the MRC Epidemiology Unit. Adetiq understood and delivered against the unique challenges of this multi-year study, whilst remaining flexible to accommodate evolving needs. We were impressed by the quality of data and the responsiveness of their friendly team. The Adetiq data capture service has enabled us to focus on the analysis of the programmes and determining the impact on health and wellbeing and value to the NHS.

Digital Services Delivery Lead
Join Dementia Research, NIHR Clinical Research Network

Adetiq provided us with the secure data capture of the Join Dementia Research Survey. The annual feedback from our volunteers helps us understand what we are doing well, and what we could improve. Adetiq’s service dramatically sped up the data capture process and allowed our specialist teams to focus on our objective to help as many people as possible to take part in vital dementia research and to have an enjoyable experience doing so.

Salesforce & Data Manager
Anne Frank Trust UK

The Anne Frank Trust UK use the life and work of Anne Frank as a platform for education about antisemitism and all forms of prejudice. Our learning pathway empowers 10- to 15-year-olds to discover, reflect, create, share and act. Adetiq have assisted us with the scanning and data capture of our workshop questionnaires. We were impressed by their level of service from start to finish. Data was returned on schedule and their team provided us with helpful insights that will contribute towards continuous improvement. We find their team proactive in helping us achieve our goals and are pleased to have them as a resource for assistance and advice in the future.

Executive assistant and Head of Engagement
Society ltd

We find Adetiq’s administrative services a secure and flexible solution to overcoming data processing challenges. Their efficient and collaborative service supports our growth and allows our specialists to focus on our core activities, head-hunting exceptional people into meaningful roles within good organisations and helping to bring about positive change around the world.

Head of Company Owned Dealers
Harvey Water Softeners

Harvey Water Softeners are industry leaders across the UK and Europe. We engaged Adetiq to deliver data capture of installation records, which allowed us to integrate valuable customer and product data into our database. The team kept us informed throughout and overcame challenges swiftly to ensure the data was available in time to support our marketing and customer support activities. We are pleased to work with Adetiq’s data processing experts as we continue to grow and focus on providing the best service and product possible.

Project Manager
Nottingham Trent University

Adetiq provided us with the secure data capture, coding, and headline reporting of our Organisational Needs Analysis surveys. We found their team very responsive and accommodating of the unique challenges of this project. This data will inform the design of future projects to ensure our consortium responds to the business and skills needs of SMEs. Our collaboration with Adetiq’s data capture specialists allowed us to increase our capacity and overcome processing challenges, whilst maintaining data quality and delivering against project deadlines.

Group Finance Development Lead
Spirax Group PLC

Spirax Group is a world-leading global thermal energy and fluid technology solutions Group. We required secure data capture of our bank mandates to facilitate the creation of our centralised database. Adetiq quickly understood the complexities of the task and what we wished to achieve. Their team provided effective communication throughout the project and delivered data capture securely, accurately and on time. Our collaboration with Adetiq has allowed us to quickly progress with improvements to bank mandate management, which will deliver efficiencies across the Group.

Project Manager
Usher Institute, The University of Edinburgh

PRoGRAM-A is a peer-led, school-based education programme that aims to reduce gambling related harm by equipping students with the self-efficacy to make informed and responsible decisions regarding their attitudes toward gambling and gambling behaviour. Adetiq provided us with the secure data capture of participant surveys. We found Adetiq’s service to be secure, reliable, and timely. The swift communication and collaboration of their technical team has supported our Data Manger, and we recommend them as a solution provider for document and data related challenges.

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