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Why Outsourcing Non-Core Functions Can Help UK SMEs Scale Faster

30/10/2025

For many UK SMEs, growth comes with a challenge: managing increasing operational demands while maintaining focus on core business objectives.

Outsourcing non-core functions is a strategic approach that enables small and medium-sized enterprises to scale faster without overloading internal teams or investing heavily in infrastructure.

Focus on What Matters Most

By outsourcing tasks that are important but not central to your business, such as:

SMEs can redirect time, energy, and resources to activities that drive revenue and growth.

For example, a company spending hours managing manual document workflows can instead leverage document scanning and digitisation services. This not only reduces errors and physical storage costs but also ensures information is readily accessible for decision-making.

Similarly, customer interactions can be handled efficiently by outsourcing contact centre and help desk operations. External teams provide expert support while your internal staff focus on strategic projects, product development, or sales initiatives.

Outbound calling campaigns, another non-core activity, can be managed by skilled third-party teams to generate leads, follow up on inquiries, or re-engage past customers, ensuring consistent engagement without stretching your own employees.

Scalability and Cost Efficiency

Outsourcing allows SMEs to scale operations up or down with minimal overhead.

Need additional support during busy periods? Third-party providers can quickly allocate resources without the long-term commitment of hiring permanent staff. Mailroom services, for example, can be outsourced to ensure the timely processing and distribution of correspondence and packages, freeing internal teams to concentrate on revenue-generating work.

Access to Expertise and Technology

External providers bring specialised knowledge, proven processes, and advanced technology that many SMEs might struggle to maintain in-house.

From secure data handling in document scanning and digitisation to sophisticated CRM systems for customer support, outsourcing gives SMEs access to tools and expertise that improve efficiency, accuracy, and service quality.

Scale, With Less Stress

For UK SMEs aiming to grow without overextending internal resources, outsourcing non-core functions is a powerful enabler.

By leveraging services like document scanning and digitisation, contact centre and help desk support, outbound calling, and mailroom management, businesses can focus on strategic objectives, scale efficiently, and deliver high-quality results.

Partnering with a trusted outsourcing provider ensures your business can meet increasing demands while staying agile, competitive, and ready for growth.

Adetiq Celebrates Double Win at the GSA Awards 2025

8/10/2025

We’re proud to share that Adetiq took home two major awards at this year’s Global Sourcing Association (GSA) Awards on Wednesday. This is an important recognition that highlights our commitment to operational excellence, people-first leadership, and high-quality onshore delivery.

Adetiq was named Onshore Delivery Team of the Year and Team Player of the Year, two categories that recognise the talent of our people and the teamwork behind every success.

Onshore Delivery Team of the Year

Adetiq was awarded the Onshore Delivery Team of the Year, a testament to our commitment to delivering complex, high-quality services entirely from the UK. Our onshore model enables us to maintain close collaboration with clients, protect data integrity, and ensure compliance with UK standards, all while achieving exceptional client satisfaction.

Our delivery teams work across a range of sectors and service types, from data capture and digitisation to customer communications and managed services. This award reflects their adaptability, precision, and customer-first mindset, which have become the foundation of our long-term client relationships.

A Message from Our Managing Director

“Congratulations to our incredible team on winning the GSA Onshore Delivery Team of the Year award! This is a well-deserved recognition of your hard work, dedication, and commitment to delivering outstanding service.
This achievement not only reflects the exceptional talent we have within our team but also reinforces the value and impact of onshoring in delivering high-quality outcomes and excellent customer service. Well done, I’m proud of what we’ve accomplished together!”

- Michael Hill, Managing Director, Adetiq Ltd

Team Player of the Year

Our very own Tracy Vardy received the Team Player of the Year award, recognising her outstanding contribution to Adetiq’s success and her inclusive, people-driven leadership style.

With over 25 years of operational experience, Tracy Vardy has been instrumental in driving measurable improvements across the organisation, including a 20% uplift in SLAs and ISO certification with zero non-conformities.

Her approach blends smart technology with motivated, empowered teams, ensuring efficiency, consistency, and a culture of continual improvement. Tracy’s ability to balance innovation with empathy has made her a standout leader not just within Adetiq, but across the wider outsourcing and data management industry.

Continuing Our Journey

These awards highlight our focus on people, performance, and innovation. We’re proud to be recognised by the GSA and look forward to continuing to set the standard for excellence in UK-based outsourcing and data-driven services.

Choosing the Right BPO Company: 5 Questions UK Businesses Should Ask

30/9/2025

Outsourcing business processes is no longer just about saving money; it’s about driving efficiency, scalability, and access to expertise.

For UK organisations, choosing the right business process outsourcing (BPO) firm can make the difference between streamlined operations and costly inefficiencies. With so many providers in the market, asking the right questions before you commit is essential.

1. What Experience Do You Have in My Industry?

Not all BPO firms are created equal. Some specialise in finance, others in data capture, customer support, or back-office administration.

Asking about sector-specific experience ensures the partner understands the challenges and compliance requirements of your industry. A BPO provider with proven expertise will adapt processes quickly and deliver measurable results from day one.

2. How Do You Handle Data Security and Compliance?

Data is the backbone of every business. When outsourcing, you’re trusting another organisation with sensitive information. UK businesses must ensure their BPO partner is GDPR-compliant and ideally certified to recognised standards such as ISO27001. Ask about security measures, staff training, and how the provider manages risk to guarantee your data is safe.

3. What Level of Flexibility Can You Offer?

Business needs evolve, and sometimes very rapidly. The right BPO firm should provide scalable services that can expand or reduce in line with your requirements. Whether you need support for a short-term project or long-term growth, flexibility is key. Make sure the provider can adapt to seasonal fluctuations, new regulations, or unexpected challenges.

4. How Do You Ensure Accuracy and Quality?

Errors in data entry, processing, or reporting can be expensive. Ask about the provider’s quality control procedures, technology platforms, and staff expertise. A reputable business process outsourcing company will demonstrate clear processes for validation, error checking, and continuous improvement. Look for providers who are certified to ISO9001 or other quality standards.

5. What Level of Transparency and Support Will I Receive?

Outsourcing should feel like a partnership, not a hand-off. Ask about communication channels, reporting frequency, and whether you’ll have a dedicated account manager. Transparent processes and responsive support ensure you stay informed and confident that your business goals are being met.

Final Thoughts

Choosing a BPO firm is a strategic decision. By asking these five questions, about experience, security, flexibility, quality, and transparency, UK businesses can identify providers that deliver not just cost savings, but real value.

At Adetiq, we’ve been supporting UK organisations for over 50 years, combining expert teams with secure, scalable processes. If you’re considering outsourcing, our tailored BPO solutions are designed to streamline your operations while keeping quality and compliance at the forefront.

Why Providers of Software Suite and CRM Platforms Use BPO Service to Onboard Clients

7/8/2025

Software suite and CRM providers choose Business Process Outsourcing (BPO) services for client onboarding to enhance efficiency, reduce costs, and improve customer experience.

BPO providers offer specialised expertise and resources for tasks like data migration, system setup, training, and ongoing support, allowing CRM providers to focus on core competencies like product development and sales.
The Benefits of Outsourced BPO Services

Reduced Operational Costs: BPO providers can offer services at a lower cost due to economies of scale and access to lower labour markets.

Lower Overhead: CRM providers can avoid the costs associated with hiring, training, and managing in-house teams for onboarding tasks.

Faster Onboarding: BPO providers have experience and established processes for onboarding, leading to quicker turnaround times.

Improved Data Management: BPO service providers can handle data migration, cleansing, and integration with existing systems, ensuring accuracy and reliability.

Streamlined Processes: BPO services can automate and optimise onboarding workflows, reducing manual effort and potential errors.

Consistent Service: BPO providers ensure consistent service quality across all channels and interactions, creating a positive brand experience.

Specialised Expertise: BPO agents are often highly skilled and trained in specific areas, ensuring clients receive expert support during onboarding.

Support: BPO providers can offer contact centre and help desk services, ensuring clients have access to assistance whenever they need it.

Strategic Initiatives: CRM providers can focus on their core business activities like product development, sales, and marketing, rather than getting bogged down in onboarding processes.

Scalability: BPO services can be scaled up or down as needed, allowing CRM providers to adapt to changing client demands.

Advanced Tools: BPO providers often have access to advanced CRM tools, analytics platforms, and other technologies that may not be readily available or affordable for individual CRM providers.

Dedicated Infrastructure: BPO providers have the infrastructure and resources to handle large volumes of data and support complex onboarding processes.

Put simply, when CRM providers outsource client onboarding to a BPO partner, it helps them run more smoothly, cut down on costs, and give their clients a better experience, one that builds trust, satisfaction, and long-term loyalty.

At Adetiq, we have decades of experience in business process outsourcing. We help CRM providers handle onboarding efficiently, professionally, and at scale. From data capture and verification to customer support and workflow management, our team acts as a seamless extension of yours, so you can focus on growth, while we take care of the details. To see the impact of this service, take a look at what one of our clients had to say:

“Adetiq is our UK-based data migration service provider and data processor. Their expert team securely, accurately and seamlessly transfer NHS data from legacy systems to the L2P suite of tools and provides ongoing data capture services.

They have demonstrated an impressive ability to manage the unique demands of each project, including multiple competitors’ systems, delivering migrations on time and to the high standards of quality we require.

As much as anything else, we have been really impressed by how quickly they have been able to ramp up additional resources whilst still maintaining an admirable level of quality and attention to detail.

Adetiq has been instrumental in ensuring a pain-free transition from our competitors’ systems to L2P, thereby supporting our ongoing program of rapid growth.”

Managing Director, L2P Enterprise Ltd

Ready to Reap the Benefits of BPO Services?

Whether you're scaling fast or simply want to deliver a smoother onboarding experience, we are here to help with a range of BPO services that support you. Get in touch to discuss how we can help your team and clients with expert, scalable solutions.

You Collected the Data, Now What? Handover to a Survey Processing Business

6/8/2025

You’ve distributed the surveys, collected the responses, and now you’re staring at a spreadsheet full of raw data. It’s exciting, but also overwhelming, because gathering responses is only half the job. The real value lies in what comes next: transforming that data into meaningful, actionable insights. That’s where a survey processing business comes in.

What is Survey Processing?

Survey processing is the behind-the-scenes engine that takes raw responses and turns them into usable information. It involves cleaning the data, coding open-ended answers, checking for inconsistencies, and applying statistical techniques to ensure accuracy. Without this vital step, your data is just numbers and words on a page.

Some businesses and researchers underestimate the complexity of this stage. But errors in data entry, poor coding, or a lack of understanding of statistical bias can lead to incorrect conclusions and potentially costly decisions.

A professional survey processing business ensures that your data is handled with precision and care, reducing risk and ensuring you can have confidence in your results.

Outsourcing Survey Processing

A key benefit of outsourcing survey processing is time.

In-house teams often lack the bandwidth or expertise to process large volumes of data efficiently. Survey specialists, on the other hand, use dedicated tools and proven workflows to streamline the process. They can flag outliers, filter irrelevant responses, and summarise findings much faster, freeing up your team to focus on interpretation and action.

Additionally, professional processors understand the importance of privacy and compliance. Whether you’re handling personal data under GDPR or need to anonymise responses for research ethics, experienced providers know how to structure and store your data securely. That peace of mind is hard to put a price on.
And let’s not forget open-ended responses. While automated tools can catch simple patterns, a human touch is often needed to interpret tone, intent, and context. Survey processing businesses can categorise qualitative feedback accurately, helping you uncover themes that a basic spreadsheet just won’t show.

Ultimately, working with survey processing professionals ensures that the insights you base decisions on are grounded in clean, reliable, and well-structured data. Whether you’re running a market research campaign, a customer satisfaction project, or an academic study, investing in expert support means you’ll get more from your survey.

Contact Adetiq for Survey Processing

With decades of experience, our in-house, UK data capture team takes a hybrid approach to survey processing. We automate the capture of barcodes, tick boxes and symbols, whilst manually processing handwritten fields. This ensures your survey can be captured as efficiently and accurately as possible.

Adetiq Shortlisted for Three Categories at the 2025 GSA Awards

6/8/2025

We are delighted to announce that we have been shortlisted as a finalist in the prestigious 2025 Global Sourcing Association (GSA) Awards.

The GSA is the industry’s leading professional body for the global sourcing sector, promoting best practice, innovation, and excellence across outsourcing, shared services, and global business services. Their annual awards shine a spotlight on the organisations and individuals delivering exceptional value in the sourcing industry, making it a huge honour to be included.

We are proud to be recognised in not just one, but three categories:

Onshore Delivery Team of the Year
Team Player of the Year – Tracy Vardy
Service Provider of the Year (Small)

Being named a finalist in such a competitive field is a tremendous achievement and reflects the dedication, innovation and teamwork that sit at the heart of Adetiq. Our people are our greatest strength, so we are especially thrilled to see our colleague Tracy Vardy recognised for her outstanding contribution.

This recognition is a real testament to the hard work and passion shown across the company as we continue to deliver high-quality onshore BPO services to clients across the UK.

We are very much looking forward to the awards ceremony in October, where we’ll be celebrating alongside peers from across the global sourcing community.

A heartfelt thank you to the Global Sourcing Association for this recognition, and huge congratulations to the entire Adetiq team!

The Importance of Data Mapping in System Integration

27/6/2025

Data mapping is a core component of any large data migration project, and precision is key to the process. Today, we’d like to talk about our approach to data mapping and why we see it as a core part of any system integration.

Tailored System Integration

System integration is an inherently customised service because it requires a solid understanding of both old and new systems. Put simply, you need a team who know their principles and are going to put the time and effort into understanding how your system differs from others.

Data mapping is the most fundamental part of that step. It’s the process by which we establish computational rules that will accurately transform the structure of your data so that it can more easily be processed by the new system. In order to design those computational rules, we need to account for many possible edge cases, testing the system before putting it into action.

Working With Clients

Here at Adetiq, we always take the time to understand our clients’ systems, but that doesn’t mean we’re above taking comments, advice, and feedback. While we may be the experts in reliable, principled data migration, nobody knows more about your system than you do.

That’s why we always endeavour to work with our clients, asking the right questions as we go and making as few assumptions as possible.

Automated and Manual Document Processing

It’s easy to assume that an automated system will always be the fastest and most effective way to solve a problem, but when it comes to data, this is not always the case. While our proprietary technologies are excellent at efficiently handling the bulk of the work, there are always some documents or sets of unstructured data that require manual oversight and transfer.

Our experienced, UK-based team is always ready to handle such documents if the need arises, taking a results-oriented approach rather than attempting to use a one-size-fits-all solution.

Secure Data Mapping

Lastly, we’d like to take a moment to touch on the importance of security in data mapping. One of the biggest dangers of migration is that a significant amount of data will be exposed at once, potentially opening up numerous opportunities for security breaches. As such, we always follow the latest in data security best practices to ensure we’re never putting your data or your customers’ data at risk.

For expert data mapping and data migration services, be sure to get in touch with us by emailing [email protected] or calling 01273 202 006.

Data Quality Matters: How Outsourcing Ensures Better Business Decisions

22/5/2025

Operating an organisation today relies heavily on accurate, up-to-date and accessible information to drive decisions across departments. From marketing and sales to finance and operations, so many teams rely on numbers. But with increasing volumes and increasingly complex data, maintaining quality in-house can quickly become costly and resource-intensive.

That’s why some organisations choose to outsource their data tasks. In this article we’re going to talk through the benefits of data capture outsourcing.

The Importance of Accurate Data Capture for Business Success

Every business decision starts with data, but the data is only as good as the method used to capture it.

From incomplete forms to illegible handwriting and input errors, improperly formatted data has a huge impact on accuracy. High-quality data capture ensures:

Reliable insights for decision-making
Regulatory compliance and reduced risk
Improved customer communication and service delivery
Streamlined operations across departments

Getting it wrong doesn’t just mean bad data; it could mean bad decision-making.

However, managing data internally can present several challenges, including manual input errors from overstretched teams, time-consuming processes that delay decision-making, and inconsistent standards across departments.

Why Data Capture Outsourcing Makes Sense

Outsourcing your data capture to a trusted provider like Adetiq ensures your information is collected, verified and processed effectively and securely.

We understand that data quality starts at the point of capture. By outsourcing to us, you get more than just clean data, you get a partner that’s committed to supporting better business decisions.

Expert-led Accuracy

Our experienced team specialises in handling all types of data, whether it’s handwritten, scanned or digital. We apply strict quality control to ensure complete and accurate records every time.

Efficient Technology

We combine human expertise with intelligent automation to accelerate data capture, without sacrificing precision. From high speed scanning to intelligent character recognition, we process data fast and at scale.

Security and Compliance

As a UK-based data capture provider, all handling is GDPR compliant and securely managed. We offer complete peace of mind that your data is processed confidentially and with care, with our ISO 7001, ISO 9001, Cyber Essentials and GDPR-compliant data capture services.

Cost and Time Savings

By outsourcing your data capture to us, you reduce the burden on internal teams, eliminate infrastructure costs and speed up workflows, freeing up internal time for focusing on strategic tasks.

Get in Touch for Outsourced Data Capture

Get in touch and speak to our experts to find out how we can help with your data capture requirements. We’ll go through your specific needs and suggest the most effective methods to bring you the best results in the most cost and time-efficient way.

The Difference Between Data Cleansing & Data Validation

30/4/2025

Data cleansing and data validation are both common terms used in data processing. But for those less familiar with the technical side of data management, they can be easy to mix up.

Today, we'd like to clarify the difference between these terms and explain why both are vital to good data management.

The Similarities

One of the biggest challenges in maintaining a large and often complex database is ensuring accuracy and consistency throughout. Over time, it’s easy - and sometimes even unavoidable - for discrepancies and human error to creep in. Add to that the fact that sometimes old or outdated information is not updated and sooner or later serious problems start to crop up.

The solution to these problems is to have a robust system of self-policing in place. Data cleansing and data validation are the two steps by which this process can take place.

Data Cleansing

In its simplest form data cleansing is the process of going through and cleaning up all the data. How we do this can vary from situation to situation, but the goal is to ensure that inaccurate or poorly formatted data is either corrected or removed from the system.

This process can be done manually with one person examining each item at a time, however there are many ways in which we can speed up the process through automation.

One common source of user errors is inconsistent date formatting. This issue can happen because of regional differences (MM/DD/YY for the US versus DD/MM/YY for the UK) but it can also be the result of formatting choices on behalf of the user. Some might choose to write the whole year while others will only input the last two digits. Some will use a forward slash as a separator while others may use a full stop.

These are just a handful of the ways in which user input can be inconsistent. The important thing, however, is that it can, for the most part, be fixed with a set of simple rules designed to account for each scenario. For example, any 4 digit year can easily be corrected by simply removing the first two digits.

Data Validation

Data validation is a lot like data cleansing except the focus is more on catching problems rather than correcting them. You can think of data validation as a set of rules the system uses to check if the data has been correctly cleansed. This acts as a gating system to prevent faulty data from being used.

One way to talk about the difference between the two would be to say that data validation is a passive/non-destructive way of flagging problems while cleansing is an active/destructive method for changing the data.

Looking for professional data solutions? Get in touch with us today by calling 01273 202 006 or emailing [email protected] to find out more.

How Our Help Desk Service Can Support Your Business

12/3/2025

For most businesses, reliable customer support is crucial and essential for growth and success. At Adetiq, we understand that efficient communication and proactive problem resolution are key to customer satisfaction. However, not every business has the capacity to handle this entirely internally. That’s what our help desk service can help with.

Our help desk service provides tailored support, to meet your company’s unique needs. In this article, we’re going to talk through the service in more detail.

What’s Involved in Our Help Desk Service?

We provide a pop-up call centre and help desk service to help businesses manage customer queries. Whether you need temporary or long-term support, we can create a bespoke solution that meets your needs. We use cloud technology and dispersed resources to offer the service you need, quickly and securely.

Our help desk service ensures your business remains responsive and professional, even during the busiest periods.

Our Help Desk Service Can Include:

Managing inbound and outbound calls
Conducting/processing customer satisfaction surveys
Processing refunds
Claims handling services

Why Choose Adetiq for Help Desk Services?

Technology: We use the latest cloud technology to build your outsourced help desk almost immediately.
Experienced team: Our team is highly experienced at handling customer interactions. They will operate in line with your voice, style and values, offering a seamless service to your customers.
Onshore: All calls are answered in our UK-based centres.
Data sharing: All call data is captured and consolidated, ready to be shared with you.

All of our services are scalable and flexible. So we’ll never hold you back if your business needs to pivot. Whether you need temporary help desk support for a new campaign, or to manage seasonal demand, or you need a more permanent solution, we can tailor our service to your requirements.

Let Us Help You

From handling day-to-day calls to managing vast volumes of customer interaction, our help desk service is the support you need. We ensure smooth, hassle-free communication between your business and customers. With our expert support, you can increase client satisfaction rates, improve retention and increase efficiency.

If you’d like to find out more about how our help desk service can help your business, just get in touch.

LinkedIn Data Mining: Your Key to Better Business

27/2/2025

LinkedIn has more than a billion users from over 200 countries. It’s an incredible tool for businesses looking to network. LinkedIn can supply an almost never-ending supply of data, which can inform your decision making.

However, LinkedIn data mining isn’t so simple. LinkedIn has strict privacy and security laws, and these can be hard to navigate. So, many companies turn to outsourcing for LinkedIn data mining.

In this article, we’re going to talk through exactly what LinkedIn data mining is, how it can help your business and why you should outsource it.

What is LinkedIn Data Mining?

LinkedIn data mining is the process of extracting and analysing data from LinkedIn profiles, pages and activities. The goal is to gain usable information and insight that might help your business processes/decision making.

What Data Can be Mined on LinkedIn?

Like any social network, LinkedIn is home to endless data. The type of data you might want to extract will depend on your business goals, and what it is you’re hoping to achieve from mining. Data we commonly look for includes:

Contact information like email addresses, phone numbers and geographical location (which can be used for demographic targeting)
Professional background, including job titles, works experience and years in the industry
Industry/company details, such as company size, key players and company revenue
Interests such as topics and groups

What Can Data Be Used For?

Data is key to making better business decisions, in all areas. Data mined from LinkedIn can help your company with:

Market research: You can use data to understand what topics are popular with your target audience
Talent acquisition: Find and recruit top talent through LinkedIn
Finding leads: Businesses can identify potential leads, building a profile on them and ensuring they are pre-qualified using data such as company size/revenue

Why Should You Outsource LinkedIn Data Mining?

As with any mass, data-collection effort, there are challenges. LinkedIn itself blocks/restricts suspicious data extracting activities, so these firewalls must be worked around.

There’s also the balance of machine processing/human intervention. LinkedIn data mining tools can collect huge volumes of data, but sometimes it takes a human to validate that and ensure it aligns with the project goals.

These challenges can be overcome by a professional LinkedIn data mining company. At Adetiq, we offer a comprehensive suite of data mining services, designed to meet your exact business needs. Whether you need us to look for top talent, find qualified leads or conduct market research, our data mining service offers exceptional results.

Get in touch to tell us about your aims and we’ll advise on the next steps.

Improve productivity and customer retention with document digitisation

14/1/2025

Document digitisation transforms paper documents into useful, accessible and browsable information.

If you still conduct business on paper, you could be limiting your team's productivity, reducing customer satisfaction and overspending on labour hours.

Plus, what happens if that paper gets lost or damaged? The information becomes irretrievable, which could have a detrimental impact on your business, not to mention GDPR implications.

Having digital, real-time access to this information is essential. That’s where document digitation services come in.

In this article, we’re going to talk through the benefits of document digitisation and how it can transform your day-to-day operations.

The benefits of document digitisation

Security and GDPR

With paper documents, you leave yourself exposed to compliance and privacy issues

Paper/documents that are lost, destroyed or stolen can lead to potential fines and lawsuits. This is a particular problem if your staff are expected to carry around documents with them.

Having these documents digitised saves your company, and your team, a lot of stress. Documents can be password-protected and remotely accessed, protecting data security.

Customer retention

Digitised documents allow for faster (and more accurate) access to information, leading to faster customer service response times. This can improve customer satisfaction and retention.

Staff productivity

Employees can spend less time searching for physical documents, instead having instant access to the information they need, exactly when they need it. This frees up more time for them to focus on higher-value tasks.

Space saving

Stored documents take up huge amounts of room, whether they’re in filing cabinets or archive rooms. In contrast, digital documents take up virtually no space. Digitising your documents can free up more square footage in your business premises, so you can grow or downsize to save on rent.

Adetiq’s document digitisation services

If you’re looking for document digitisation services, we can help. Using the latest scanning and OCR technologies, we can digitise your documents to the highest standard. All of your documents and/or images will be safely, sensitively and securely stored at our processing house in the UK before they are scanned.

We combine specialist document scanning technology and over 50 years of experience, ensuring your documents are scanned to the best standard possible.

Speak to our team

Get in touch to speak to our experts and find out how we can help you. We’ll go through your specific requirements to suggest the most effective way of digitising your documents.

Data Processing Outsourcing: How It Can Benefit Your Business

11/12/2024

Data processing is essential for organising, analysing and validating data. However, this task can put pressure on internal teams, which could result in oversights or costly mistakes.

Outsourcing could be the answer if your company struggles to handle data processing loads. In this article, we’ll talk about data processing outsourcing and the benefits it could offer your company.

What is Data Processing?

Put simply, data processing is the methodical handling of raw data. Data processing turns masses of information into meaningful, organised information.

This happens through a combination of gathering, cleaning, organising, analysing and storing. Once data has been processed correctly, businesses are able to make accurate, informed decisions, based on valid and valuable insights.

Types of Data Processing

Data Cleansing
Using incorrect data could be costing your business. Whether that’s invalid phone numbers, out-of-date addresses or junk email addresses, dirty data can be incredibly costly.

Data cleansing is a type of data processing that identifies incomplete, inaccurate or improperly formatted values. After this process, you end up with clean and usable data sets.

Data Validation
Data validation goes hand-in-hand with data cleansing. Data validation ensures data is accurate and of good quality.

In automated systems, data is usually entered with minimal human supervision. So, it’s important to ensure it meets certain quality standards before it’s used. For example, this might involve checking numeric cells only contain numeric values, or, ensuring dates are formatted correctly.

Data Due Diligence

Data due diligence involves checking information such as customer/client/contractor data, ensuring it is up-to-date and compliant. If missing information is detected, data processors would need to reach out to contacts to fill in the gaps.

Data due diligence might also look for:

Ensuring contractors hold the correct qualifications and insurance
Anti-money laundering
GDPR compliance, removing data that has passed the storage date

Outsourcing Data Processing

All of these tasks take time and impeccable attention to detail. Often, companies find this is too large of a task for internal teams, so outsourcing becomes an option.

Data processing outsourcing companies are external experts when it comes to cleansing, validation and due diligence. By leaving data processing to an outsourced company, your team can spend more time focussing on the roles they do best.

The Benefits of Outsourcing Data Processing

Cost savings: You can reduce the overhead costs associated with hiring an internal team to do this. Plus, once your data has been properly processed, you’ll be able to make more informed decisions based on real insights.
Better storage: Processed data is easier to store and manage.
Improved accuracy: Outsourced data processing companies use advanced tools and technologies, combined with real human input, to process data, resulting in incredibly accurate outcomes.
Informed reporting: Once your data has been accurately processed, you can level up your reporting. Processed data will be in the exact format you need it, empowering your analytics team to interpret it correctly.

Adetiq Data Processing Outsourcing

At Adetiq, we offer UK-based data processing support. Our bespoke services offer the perfect solution to your data processing challenges.

If your company has data that is difficult or expensive to manage, get in touch now to find out more about how we can help you.