Business Process Outsourcing Services

Adetiq is the leading provider of document and data outsourced services, combining smart people and smart tech to deliver world-class outcomes for our clients.

Rated the organisation delivering the Best Business Value to clients by the Global Sourcing Association, we extract critical information and data, securely, accurately and on time, to continuously meet all business objectives and desired outcomes.

We are streamlining the processing of paper-based and electronic information onshore in the UK with ISO 27001, ISO 9001 and Cyber Essentials certifications ensuring the most secure and the best value service in our industry. 

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Our services are wide ranging, and encompass all aspects of administrational and back-office business processing:


Outcomes

Our success is based on our unique ability to re-engineer process. We utilise bespoke robotics and AI, and some of the best experts in our industry - plus the most effective and secure document and data factory in the UK.

- Processing Times Improved by 93% - Top UK Law Firm

- Data Accuracy Improved by 40% - Major Public Body

- Fulfilment Transformed from 35 to 2 Days – National Education Provider

- Time To Vital Data Improved by 30% - Healthcare Trust

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Our team keeps us up to date with the latest relevant ideas and technology ensuring:

• That the Adetiq systems are continually tested and patched to ensure system security.

• That the teams at Adetiq receive monthly data security training.

• That internal systems are programmed to provide a full audit trail of all interactions and activities conducted on any project.

• The technologies available to the project teams are innovative and leading edge to ensure maximum productivity and effectiveness.

• Automation, RPA, AI, Machine Learning is targeted at process that can be automated leaving our well trained staff to manage the knowledge based tasks within the project.

• That policies regarding internet usage, data handling and project management are adhered to.

• We are compliant with the latest developments in data protection, and ensure we are GDPR compliant and maintain our certifications in ISO27001, ISO9001 and Cyber Essentials.

• That Disaster Recovery plans are in place and tested periodically ensuring continuous service delivery.

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How We Keep Your Data Secure

Data and document security is at the heart of our business, accordingly, we are ISO 27001:2013, ISO 9001:2015 and Cyber Essentials certified, ICO Data Protection Act registered and work to a PCI-DSS standard. On top of that, all work is carried out by our own staff entirely within our own UK offices. 

Our systems are designed for security, accuracy and auditability, granular controls down to keystroke level can be put in place and each keystroke is logged throughout the lifecycle of your data. Each project would have set SLAs with KPIs delivered through regular MI reports.

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"For over 25 years Adetiq Ltd have provided us a range of data capture services, consultancy, support and guidance. Their expertise and attention to detail have enabled us to adapt in a rapidly changing marketplace finding accurate and cost-effective solutions. They are still a first port of call for me on such matters especially when challenges present themselves needing a more innovative approach to the norm." City & Guilds

"Adetiq’s commitment to the Active Places national sport facility maintenance contract has been first rate. Their team quickly became knowledgeable and passionate about the work enabling them to continuously improve processes whilst maintaining high standards and providing excellent customer service. They are a reliable and valued contractor to Sport England. " Sport England

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Our Service Areas

The processing services we offer to our clients are highly diverse and we recognise that every client and every project is unique – so we don't offer “off the shelf solutions.”

Adetiq's client base consists of multi-national organisations, spanning a range of verticals including financial and legal services, retail and leisure, healthcare, utilities, local and central government, telco's and transportation, all with a common goal to improve performance and lower costs by outsourcing to a trusted partner.

Below are our three main service categories, please click to learn more:


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If you have document or data process that is difficult or expensive to manage, or simply takes time that your staff could better utilise, contact us now.

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