Rail

We have been working at the heart of the rail industry for more than ten years, having partnered with TOCs (Train Operating Companies), ATOC (the Association of Train Operating Companies), RSP (Rail Settlement Plan), and RDG (Rail Delivery Group). 

Your client data and document security is at the heart of our business, and accordingly, we are ISO 27001:2013, ISO 9001:2015 and Cyber Essentials certified, GDPR compliant, ICO Data Protection Act registered and work to PCI DSS standard.

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Below are the services we provide for your sector:


Bespoke Solutions

We have been responsible for processing all of the Refunds for Stations, Warrants and Travel Agents in the UK, together with Compensation Vouchers, Warrants and Manual Credit Card Vouchers. These involve complex data capture and document scanning, alongside numerous ancillary administrative and database tasks. Recognition of the unrivalled standards and expertise we bring to these projects has come through our having been awarded the tender to continue to carry many of these tasks forward from 2018 onwards.


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Partnerships

Having successfully operated these services for the last decade, we have the core expertise and knowledge of the Rail Industry. If you operate within, or work with, the Rail or Transport sector, and require help with your own processing and back office tasks, then let us help you too.


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Our Service Areas

As an expert in highly secure business process outsourcing we can help you with wide-ranging back office processes and administration tasks, which we have divided into three main service areas:



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Speak to our team

Get in touch and speak to our experts to find out how we can help; we’ll go through your specific requirements and suggest the most effective methods to bring you the best results in the most cost- and time-efficient manner.

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