Streamlined processes framed by Service Level Agreements help to alleviate the unnecessary cost of handling customer contact internally, enabling your staff to focus on the core function of your business.
Our Contact Centre personnel are highly experienced at handling customer queries in real-time, ensuring that your customers receive the most responsive, helpful service from you. Our team will monitor multiple email inboxes, become your live chat/website help desk assistants and will monitor your social media channels for queries to provide helpful, instant assistance from your brand without burdening your team with the reactive nature of handling customer interactions.
Highly Experienced Staff
Our contact centre personnel are highly experienced at handling customer interactions, ensuring that your customers receive the most responsive and helpful service from you.
Technology
We keep up to date with all the latest technology and software so you don’t have to!
Strict SLAs In Place
Service Level Agreements ensure that all customer correspondence is responded within a specified timeframe which helps to increase your customer satisfaction.
Get in touch and speak to our experts to find out how we can help; we’ll go through your specific requirements and suggest the most effective methods to bring you the best results in the most cost and time efficient manner.
Our clients choose us as their trusted, specialist partner as they strive to reduce the administrative burden, save costs and improve the flow and accuracy of their business data. Working with Adetiq allows you to free up internal resources to focus on the core function of your business.